Privacy Policy of Vishnumaya Direct
Vishnumaya Direct’s work conforms to the General Data Protection Regulation (GDPR) requirements when processing personal data. This means we:
- clearly specify our purposes before we process personal data by using this privacy statement;
- limit our collection of personal data to only the personal data needed for legitimate purposes;
- first, ask for explicit permission to process your personal data in cases where your permission is required;
- take appropriate security measures to protect your personal data, and we demand the same from parties who process personal data on our behalf;
- respect your right to access, correct or delete your personal data held by us
Vishnumaya Direct Solutions (www.vishnumayadirect.com) is responsible for all data processing. This privacy statement explains what personal data we collect and for what purposes. We recommend that you read it carefully.
If you have any questions regarding the processing of personal data, the contact details of Ecommerce Operations are at the end of this privacy statement.
Registration
Certain features of our service may require you to register beforehand. You will have to provide some information about yourself and choose a username and password for the account we will set up for you.
For this purpose, we will gather your name and address details, email address, profile picture, city, country, and language. We need this data to fulfill our obligations under the agreement with you. We store this information for a limited period until you close your account.
We will retain this data so that you do not have to re-enter it every time you use our website or mobile application to contact you in connection with the execution of the agreement, invoicing, and payment (insofar relevant), and to provide an overview of the products and services you have purchased from us.
Contact
Promotion
Advertisements
Phone Number Verification Feature
Our website and mobile app offers a feature that allows visitors to crosscheck phone numbers against a database of numbers potentially connected to scams. This service is designed to help users identify and avoid fraudulent activities. The database is a combination of various third-party sources, each with their own data categories, as indicated in the phone lookup results.
When you use this feature, we collect the phone number you input for the sole purpose of performing the crosscheck. We do not store this phone number after the check is complete. We also do not use the provided phone numbers for any other purpose, nor do we share them with third-parties.
If you believe that a phone number has been unjustly included in the database, you may submit a removal request. To do so, please follow our notice and takedown procedure as described here. In case the phone number qualifies as your personal data, you may invoke your Right of Rectification as described below under the section “Your Rights”.
Providing Data to Third-Parties
Except for the parties necessary to deliver the above-mentioned services, we do not, under any circumstance, provide your personal data to other companies or organisations unless we are required to do so by law (for example, when the police demand access to personal data in case of a suspected crime).
Our website and mobile application may potentially have social media buttons. These buttons are used by the providers of these services to collect your personal data. For the privacy policies of these providers, see the table under ‘How Advertisers Track’.
How Advertisers Track
Vishnumaya Direct Website
- IP address
- Operating system type and version
- Device type
- Language preferences
- Web browser type
- Email (in a hashed or encrypted form)
Our partners may use this data in combination with information that has been independently collected to deliver targeted advertisements across various platforms and websites. Our partners may also gather additional data, such as unique IDs, advertising IDs, geolocation data, usage data, device information, traffic data, referral sources, and interactions between users and websites or advertisements, to create audience segments for targeted advertising across different devices, browsers, and apps. You can find more information about interest-based advertising and how to manage them here.
You can view Our partners privacy policy here, or for additional information about cookies advertising and other partners, you can view our advertising partners here.
In addition, Vishnumaya Direct’s website is not affiliated for the purpose of placing advertising on the website.
Vishnumaya Direct Mobile Applications
- Local Storage: Mobile apps often use built-in data storage options provided by the mobile operating system, such as User Defaults on iOS and Shared Preferences on Android. These mechanisms can store small data, similar to cookies, that persist across user sessions and can be used to save user preferences, login sessions, and other data.
- SDKs and APIs: Many mobile apps integrate third-party Software Development Kits (SDKs) that facilitate various functionalities, including advertising, analytics, and more. These SDKs can handle data tracking and management, allowing apps to collect, store, and utilise user data for targeted advertising and personalisation.
- Device IDs: Instead of cookies, mobile apps can track users using unique device identifiers, such as the Google Advertising ID (GAID) for Android devices and the Identifier for Advertisers (IDFA) for iOS devices. Users can reset these IDs, providing them with a degree of control, like clearing cookies.
- Token-based Authentication: Mobile apps often use tokens to maintain user sessions. Tokens are generated upon successful authentication and sent with subsequent requests to the server. This method is more secure and suited to the stateless nature of mobile interactions compared to traditional cookies.
- Third-party Tracking Services: Apps may also employ third-party services that utilize their own methods of user tracking and data collection. These might include embedded pixels, SDKs for analytics, or cloud-based user profile storages that aggregate data from multiple sources, including the app itself and other linked services.
Although mobile apps don’t use “cookies” in the traditional sense seen in web browsers, they have developed these alternative methods to achieve similar functionality for user identification, data storage, and personalised advertising. These mechanisms help advertisers deliver targeted content effectively within mobile app ecosystems.
By installing the Vishnumaya Direct mobile app, you also agree to allow us to enable the methods mentioned above so that advertisers may provide you with targeted advertisements. Where we are legally obliged to obtain your consent before doing so, we will ensure that we obtain such consent. We do not aggregate user behaviour data captured through the above methods to be sold as audience data for retargeting.
Google Analytics
Security
Your Rights
You can always contact us if you have any questions regarding our privacy policy or wish to review, modify or delete your personal data.
You have the following rights:
- Right of Access: you have the right to see what kind of personal data we processed about you;
- Right of Rectification: you have the right to rectify any personal data we have processed about you if this information is (partially) wrong;
- Right to Complain: you have the right to file a complaint against the processing of your personal data by us or against direct marketing;
- Right to be Forgotten: you can file a request with us to remove any personal data we have processed of you;
- Right to Data Portability: if technically possible, you have the right to ask us to transfer your processed personal data to a third party;
- Right to Restriction of Processing: You can request that we restrict (temporarily) the processing of your personal data.
If you exercise any of the above mentioned rights, we might request you identify yourself.
We will usually respond to your request within 30 days. This term can be extended if the request is proven to be complex or tied to a specific right. You will be notified about a possible extension of this term.
Changes to this Privacy Statement
Complaints
If you want to file a complaint about our use of personal data, please email report@vishnumayadirect.
If you think that we are not helping you in the right way, you have the right to file a complaint with the authorities.
Contact Details
QUERIES: vishnumayadirect@gmail.com
CONTACT NUMBER: 91-9043900769 (IND)